defining moments

I’m going to tell the same story twice, once now and once at the conclusion of this blog post and we will see which one is more memorable to you. In the first version, a family takes a trip for a few days and stays at the Ritz-Carlton on Amelia Island in Florida. Upon returning

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communication boundaries

Your good friend Michelle is at a family get together and her Aunt Ethel sides up to her and says, “Hey Michelle, you are a cute girl but your good looks aren’t going to last forever, you really should be thinking about marriage, are you seeing anybody? The longer you wait, the less fish there

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carrots and sticks

Besides being a statistician and an educator, W. Edwards Deming was known as one of the most pre-eminent management gurus in modern history.  In his famous book, The New Economics, Deming tells an interesting story which occurred during the height of his fame.

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