This week’s video is about how to make small talk with someone you have nothing in common with. It has happened to all of us. You are at a social gathering of some sort and you are introduced to a person with whom you must make small talk with, but you quickly discover that you
This week’s video is about how to minimize the damage when you screwed up! In my opinion… the optimal way to minimize the damage when you screwed up is NOT to cover up the mistake in the first place.
This week’s video is about one way to improve your relationship with your significant other. A great piece of advice my wife’s grandmother gave us when we married was: Never go to bed angry with each other. We took this to mean that we should resolve an argument or fight before we go to bed.
This week’s video discusses 12 amazing life lessons I gleaned from my mentor and Quality guru, Dr. W Edwards Deming.
This week’s video is about systems thinking. First, let me define systems thinking. Systems thinking is a way of thinking that focuses on the welfare of the entire system, not the benefits to the component parts of the system.