You come home after a long day at work and pull into the driveway, only to find that the front lawn has not been mowed. Instead of responding as you usually do, by blaming your son, you change your approach and decide to use the 5 Whys instead.
You come home after a long day at work and pull into the driveway, only to find that the front lawn has not been mowed. Instead of responding as you usually do, by blaming your son, you change your approach and decide to use the 5 Whys instead.