Today you will learn about a tool called a “Checklist Diary”. A “checklist diary” is a tool that you can use to help you find the reason for your problem when you don’t know why it is occurring.
Uh oh, Mark’s wife is on a rampage! So, he reaches out to Rick for help to figure out the reason she is pissed. In today’s advice column, you will learn about a tool called the 5 Whys.