This is a Great Tool for Building Relationships in Your Life!

21
Sep 2018

This week’s video is about building relationships or building better relationships using a tool called a SIPOC analysis.

SIPOC is an acronym for suppliers, inputs needed from the supplier, the process or the person which is you, the outputs that your constituents want, and who your constituents are.

An example of a SIPOC analysis is below:

building relationships

As you can see all the way on the right, the ‘C’ is for customer or stakeholder.  This slide is for me as a customer of myself.

The first step is to list all the stakeholders, in this case, it is just me.

The second step is to ask each stakeholder for their needs and wants. For example, one of my wants is an adequate income to live my desired lifestyle.

The third step is to list out the suppliers for each of my outputs. For example, my supplier for my finances is my employer.

The fourth step is to identify all of the inputs from your supplier.  For example, my employer supplies me with salary and benefits and a job that fits my skill.

The idea is to go through each of these steps in various areas of your life such as finances, family, hobbies, friends, health and whatever areas of your life are important to building relationships.

Next, repeat the process for each of your stakeholder groups. For example, I then created a SIPOC analysis for my spouse to understand her needs and wants by following steps 1-4 as follows:

building relationships

I then repeated SIPOCs for my daughter and my parents.

Creating a SIPOC is great for building relationships as it gives you a 360- degree view of what your stakeholders want and need from you,  as well as understand what you need and want.

Until next time, keep building those relationships, behave and as always…Prime Your Pump!
–Howie

Use it or Lose It – Using a SIPOC for Building Relationships

The steps in doing a SIPOC analysis to build relationships are:

(1)  List all of your stakeholders.
(2)  Ask each stakeholder for their needs/wants.
(3)  List all of your suppliers for each stakeholder group.
(4)  Determine what you need/want from each.
(5)  Now that you know who your stakeholders are and what they need/want, you can find out what inputs you need to make it happen and where to get them.

When To Use It:

Any time you want to be building relationships in your life by understanding the needs/wants of your stakeholders and yourself.

What Do You Think:

Try it out and let us know how it works by sharing your story in the comments below or emailing us.

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One Reply to “This is a Great Tool for Building Relationships in Your Life!”

  1. Another excellent video. As always, I read the material on screen, then watch the movie. This
    SIPOC concept seems like a great idea. I just might accept your challenge and try it with my wife and daughter (and maybe my grand daughter whose just turning 4). Some of the suppliers will change, as I am fully retired, receive excellent pensions, and have no financial worries. But a process such as this I’m sure can always be tailored based on the individuals involved.

    A very minor concern (ducking as you reach behind you, grab a book off the shelf, and heave it at my noggin) , the charts as presented embedded in the printed narrative I could not read. I had to open the charts in a new window and enlarge them. This also helped when watching the video – I just put the screen on the left and the chart on the right.

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